Order Processing: Allow 1-3 business days for your orders to process and 2-3 days for delivery. Learn More

How It Works


Once you get off the waitlist, you will receive an email notification with your login information. Complete your profile and you will be put in touch with Ela Lani’s Concierge Service to help you select your next look.


Your new wig will be delivered to your address after 2 days of prosessing. Your Ela Lani Concierge will work with you before delivery to help you find a stylist to install your new unit or, if you prefer a DIY approach, we will send you a list of curated videos.


Once you are done with your Ela Lani unit, place in the pre-labeled bag and drop it off at your local UPS drop point or work with your Ela Lani Concierge to arrange pick up. We work with a specialist to ensure all hair is cleansed and sanitized after each use.


Let your Ela Lani Concierge know about your experience with your Ela Lani Wig so that we can help you pick future styles.

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